PRIVACY
NOTICE
Data controller: VagonTravel, reachable by phone at +52 33 3584 1031, is responsible for the use and protection of your personal data.
What we collect
We only collect the basic information our services require:
- Full name.
- Email address.
- Phone number.
- Address (optional, where applicable).
Why we use it
Your personal data is used to:
- Provide information about our travel services.
- Improve the experience of using this website.
- Contact you to confirm details or follow up on a request.
Data sharing
We do not sell or trade your personal data. To run this site and understand how it is used, we share browsing data with the following providers, which process it on our behalf:
- Google LLC (Google Analytics 4): pages visited, time on site, device type, approximate country and the interactions we record, such as a click on the WhatsApp or phone button.
- Vercel Inc.: website hosting and aggregate measurement of traffic and loading speed.
Beyond these cases, we do not share your personal data with third parties without your consent, except where required by a competent authority.
Cookies and tracking technologies
This site stores information in your browser. This is everything it stores and what for:
- Language preference (local storage, first-party): remembers whether you chose Spanish or English. Stays until you clear the site data.
- Cookie choice (local storage, first-party): remembers your answer to the cookie notice so we do not ask again.
- Google Analytics (
_gaand_ga_<identifier>cookies): tell one visit from another to measure use of the site statistically. They expire 400 days after your last visit.
How to disable them: you can decline analytics cookies in the notice shown when you enter the site; your choice is kept in this browser. You can also delete or block them from your browser settings, under privacy or site data. Declining does not limit any feature: you can keep browsing and booking normally.
Your data rights (ARCO)
Under Mexican data protection law you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data.
- Object to its processing for specific purposes.
To exercise these rights, email vagontravel@gmail.com or call the phone number above.
Changes to this notice
We reserve the right to amend this notice. Any change will be published on this page.
Governing law and language
VagonTravel is established in Mexico and processes personal data under Mexican law (LFPDPPP). This is a courtesy translation; in the event of any discrepancy, the Spanish version prevails.
Last updated: December 2025.